Pronia Home Care Portal

Empowering the highest level of care for both clients and caregivers.

Streamlining quoting and approval processing, the centralised platform has increased accuracy and delivery times of essential Pronia Care services. The cross-platform system connects the Pronia staff network to a PO manager in real-time, enabling staff to deliver clients with required goods and services efficiently.

Project Overview

Objectives

The project centralises all aspects of the Pronia business previously processed via hard copy filing systems. By integrating third party PO software orders can be distributed to suppliers automatically.

Platform Features
  • Client login Dashboard
  • Quote Request Generation
  • Purchase Ordering
  • Supplier Management
  • Client Budgeting Tools
  • Centralised NDIS Resourcing
    • Outcomes

    By digitising documents the business is able to provide care to more clients with greater accuracy and speed. The cross-platform portal allows multiple support workers to provide services to clients for better support.

    Project Contribution

    Working with an embedded team at Pronia the project was developed and delivered in stages in conjunction with corporate and hands on care staff.

    UX Design
    UI Design
    User Testing
    Client Relations
    Design Systems

    User Journey Map

    ☎️ Connect

    Let's Chat

    • Mail

      avalonmcwha@outlook.com

    • LinkedIn

      @ Avalon McWha
    • Location

      Brunswick, Melbourne AUS